Terms and Conditions - Froogle Media

Froogle Media Ltd
Last Updated: 27/02/2026

1. Introduction

These Terms and Conditions govern your use of www.frooglemedia.co.uk and any services provided by Froogle Media Ltd.

By accessing our website or engaging our services, you agree to these Terms. If you do not agree, you should not use our website or proceed with our services.

We operate on clarity before commitment. These Terms exist to define responsibilities on both sides before work begins.

2. Company Information

Froogle Media Ltd
Registered Office:
Suite 9, Rockfield House
Darwen Road
Bromley Cross
Bolton
BL7 9DX

Registered office address only. Meetings by appointment.

Telephone: 01200 411574
Email: info@frooglemedia.co.uk

Registered in England and Wales.

3. Use of Website

By using this website, you agree to:

Use it for lawful purposes only
Not attempt unauthorised access to systems or data
Not introduce malicious or harmful material
Not interfere with the operation of the website

We reserve the right to restrict or suspend access where misuse is suspected.

4. Our Services

We provide strategic and digital marketing services, including but not limited to:

Search Engine Optimisation (SEO)
Paid Advertising (PPC)
Website strategy and development
Social media strategy
The Growth Diagnostic decision engagement

All services are governed by individual written agreements, proposals, or contracts.

No work commences without a defined scope and commercial terms.

We reserve the right to decline work where we believe:

The economics do not stack up
The budget cannot support competitive outcomes
The engagement is not commercially viable

This is part of our commitment to decision accountability.

5. Decision Accountability & No Guarantee of Results

We provide strategic recommendations based on:

Experience
Commercial logic
Market analysis
Available data

However, we do not guarantee:

Specific rankings
Revenue increases
Lead volumes
Conversion rates
Platform performance

Marketing outcomes are influenced by variables outside our control, including:

Market conditions
Competitor activity
Platform algorithm changes
Client pricing and sales processes
Implementation decisions

We are responsible for the thinking we provide.
We are not responsible for external variables beyond our control.

6. Intellectual Property

All content on this website, including:

Text
Graphics
Branding
Frameworks
Methodologies

is owned by or licensed to Froogle Media Ltd and protected under UK intellectual property law.

You may not reproduce, modify, distribute, or exploit any material without prior written permission.

Materials produced during paid engagements remain the intellectual property of Froogle Media Ltd unless explicitly transferred in writing.

Clients are granted usage rights as defined in their individual agreement.

7. Client Responsibilities

Clients agree to:

Provide accurate and complete information
Provide timely access to required systems
Respond promptly to requests for input or approval
Honour agreed payment terms

Delays in approvals or incomplete information may impact performance and timelines.

We cannot be held responsible for delays caused by client inaction or withheld information.

8. Payment Terms

Payment terms are defined within individual client agreements.

Unless otherwise stated:

Invoices must be paid by the due date
Late payments may result in suspension of services
Interest may be charged in accordance with UK late payment legislation

The Growth Diagnostic is a single engagement fee and does not imply any ongoing retainer unless separately agreed.

9. Cancellation & Refunds

Cancellation terms are governed by the relevant client agreement.

Unless explicitly stated otherwise:

Fees for completed work are non-refundable
Deposits are non-refundable once work has commenced
Strategy engagements (including the Growth Diagnostic) are non-refundable once delivered

If cancellation occurs mid-project, fees for work completed to date remain payable.

10. Third-Party Platforms

We may work with third-party platforms including, but not limited to:

Google
Meta
LinkedIn
WordPress
Hosting providers
Payment processors

We are not responsible for:

Platform outages
Policy changes
Account suspensions
Algorithm updates
Third-party system failures

Platform decisions remain at the discretion of those providers.

11. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect or consequential losses
We are not liable for loss of profit, revenue, opportunity, or goodwill
Our total liability is limited to the fees paid for the specific service in question

Nothing in these Terms excludes liability for death or personal injury caused by negligence or for fraud where liability cannot legally be excluded.

12. Data Protection & Privacy

Your use of our website and services is also governed by our Privacy Policy.

We process personal data in accordance with UK GDPR and the Data Protection Act 2018.

We do not sell personal data.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their content, privacy practices, or security standards.

You access third-party sites at your own risk.

14. Changes to These Terms

We may update these Terms from time to time.

Changes will be published on this page with an updated revision date.

Continued use of the website or services after changes constitutes acceptance of the revised Terms.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact